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A Guide to Customer Service Skills for the Service Desk Professional
Donna Knapp
Publisher: Cengage
A Guide to Customer Service Skills for the Service Desk Professional
The Fourth Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional. Each chapter expands upon a particular skill required to provide effective customer support and provide

Table of Contents
A Guide to Customer Service Skills for the Service Desk Professional

$163.00  
Format Bound Book
Medium PB
ISBN 9781285063584
Copyright Year 2015
Edition 4

Categories: Information Systems & Technolo/COMPUTERS / Information Technology/COMPUTERS / Management Information Systems/BUSINESS & ECONOMICS / Information Management
Media Type: Bound Book
Previous ISBN13: 9780538748537
Current ISBN10: 1285063589
Edition: 4
Publication Date: 07-May-14
Publisher: Cengage Learning
Imprint: Cengage Learning
Next Edition: N/A

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RAmEx Ars Medica, Inc. is a distributor of Scientific Technical Engineering Medical Reference Books Software Videos Online Courses Computers Medical Supplies ramex.com SALE DISCOUNT LOWEST PRICE CLEARANCE

RAmEx Ars Medica, Inc. is a distributor of Scientific Technical Engineering Medical Reference Books Software Videos Online Courses Computers Medical Supplies ramex.com SALE DISCOUNT LOWEST PRICE CLEARANCE