Today's managers do not need to know how to figure out the quantization process of an analog sample to a digital format from a calculus perspective, they simply need to understand how the theory works-in plain English. Introduction to Communications Technologies for Non-Engineers is a quick-read tutorial on telecommunications technologies for IT professionals and business managers. While dealing with the engineering aspects of communication, the book provides a basic understanding of how things work, not how to design systems. Topics include systems, electricity, signaling, telephony, switching, wireless, CTI, and video. It also explains the important relationship between the two major languages spoken in the industry, voice and data, something not done in other texts.This reference book is designed to give non-engineering professionals a foundation of knowledge that will serve them well in their careers. Readers do not need a technical background in order to gain the valuable knowledge that lies within these pages. The material covered is the same as that presented in a graduate-level core technical course at one of the most respected Information and Communication Sciences programs of its kind in the country. Introduction to Communications Technologies for Non-Engineers provides you with the tools necessary to become an effective leader of technology professionals.